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Terms & Conditions

We have just one goal - satisfied customers. You just choose from our offer of barefoot shoes and pay...we´ll take care of the rest. 

You find the full Terms and Conditions below, but if you just want to know how it works on www.footic.com, here it is in a nutshell.

ORDERING

  • Choose your desired shoes or accessories, add it in the cart, choose the shipment and payment method and fill in all the requested personal data

  • You better measure twice and order once (all product photos on the website are real and all the product descriptions as detailed as possible so you should not be surprised with what you get...). Think carefully about what your new shoes look like (material, where you gonna wear them, what size you need...)

  • After finishing the order you receive the confirmation message on your email address and all the payment instructions (if you choose bank transfer). Please process the payment within 3 days after sending the order, otherwise, the reservation of your goods will be cancelled.


ORDER CANCELLATION 

  • Did you change your opinion and you don't really need to keep the order goods? We won´t bite your head off. Just send us an email, we can cancel the order and offer the goods to someone else.


SHIPPING

  • We ship the goods "in stock" daily. So it will be heading to you on the day of payment or the other working day at the latest. 

  • You find more information about the shipping here 


RETURNS

  • The unworn items can be returned within 21 days after receipt of the order

  • Please return it undamaged, not used or worn, clean and in original packing including all tags (might be cut off for trying).

  • Please do not use the original packing of the product as packing for the return delivery of the goods, neither place the shipping labels on it nor write down the return address, thanks a lot :-).

  • Please use the following return address as applicable for your country. Please do not ship the goods as cash on delivery, we cannot accept it. 

    GERMANY

    Packeta.de
    ID 94029095
    Schloßplatz 2
    086 48 Bad Brambach

    SLOVENIA

    Packeta International_ DPD d.o.o.
    ID 94029095
    Depot Maribor
    Tržaška cesta 43
    2000 Maribor

    AUSTRIA
    (Österreichische Post only)

    Zásilkovna
    ID 94029095
    Postfach 4
    3860 Heidenreichstein


    ESTONIA

    OMNIVA EE (sorting center) – Packeta International
    ID 94029095
    Rukki tee 7
    Lehmja, 75306
    Harju maakond, Estonia

    POLAND

    Przesyłkownia.pl
    ID 94029095
    Mostowa 4
    43–400 Cieszyn

    OTHER COUNTRIES

    Little Shoes s.r.o.
    Švantlova 2711
    Písek 397 01
    Czech Republic

     

  • Please fill in the Contract Withdrawal Form or just write down all the necessary information on a piece of paper and put it into your shipment.
  • We will reimburse you the money usually within ca 5-7 days after receipt of the return package (within 14 days at latest).

WARRANTY CLAIM

  • Just in case...if you need to claim your rights from defective performance, please write to hello@footic.com, send us some more details and pictures and we will do our best to find the best solution so that you won´t be without your shoes for ages... 

 

Ok, and here are the official Terms & Conditions with all the details:

General Terms and Conditions 2020

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