We deliver to more than 15 countries in Europe, for example to Germany from 5,69 €!
Customer support:hello@footic.com

Returns and Exchanges

You can return anything within 3 weeks after receiving your order (the goods must be not worn, in original packing with all the labels enclosed - do not worry to cut them off for the trying). 

Please do not use the original packing of the product as packing for the return delivery of the goods, neither place the shipping labels on it nor write down the return address, thanks a lot :-). 

Please use the following return address as applicable for your country. Please do not ship the goods as cash on delivery, we cannot accept it. 

GERMANY
Packeta.de
ID 94029095
Schloßplatz 2
086 48 Bad Brambach

SLOVENIA
Packeta International_ DPD d.o.o.
ID 94029095
Depot Maribor
Tržaška cesta 43
2000 Maribor

AUSTRIA
(Österreichische Post only)
Packeta eCommerce GmbH
ID 94029095
Postfach 3
Litschauer Straße 7
3860 Heidenreichstein


ESTONIA
OMNIVA EE (sorting center) 
– Packeta International
ID 94029095
Rukki tee 7
Lehmja, 75306
Harju maakond, Estonia

ITALY
PACKETA INT./GLS TRIESTE 
ID 94029095
Via Edgardo Morpurgo, 8
34147 Trieste TS

POLAND
Przesyłkownia.pl
ID 94029095
Mostowa 4
43–400 Cieszyn

 

FRANCE

Packeta International – 967337

ID 94029095

c/o Asendia Germany

Rue Ettore BUGATTI

PFC Erstein

ZI Ouest – BP 110

67119 Erstein Cédex

SPAIN
Packeta Int. - Correos Express
ID 94029095
C/ Banús s/n, nave 5
CIM VALLES
08130 Santa Perpetua de Mogoda
Barcelona

 

PORTUGAL

Packeta International – Correos Express

ID 94029095

C/ Banús s/n, nave 5

CIM VALLES

08130 Santa Perpetua de Mogoda

BARCELONA (SPAIN)

GREECE

Packeta International

ID 94029095

Geniki Taxydromiki hub Thessaloniki

Esoteriki Periferiaki (Internal Ring Road),

Thesi Dialogis OSE – Parodos Sof.Venizelou

54628 Thessaloniki

OTHER COUNTRIES
Little Shoes s.r.o.
Švantlova 2711
Písek 397 01
Czech Republic

 


 

 

 

 


Just write down what do you return and why. And do not forget your account number for the money refund. You can either use the Contract Withdrawal Form for an easy return or just simply write down following information on a piece of paper and send it along with the returned goods.

  • Name as on the order
  • Bank account no. for the money reimbursement (IBAN, BIC)
  • Phone and email 
  • Reason for return
  • Date and signature

 


EXCHANGE

Do you need to change your shoes for different model or size? Return the items form the original order and process a new one including the payment. We will reimburse you for the returned items and the whole exchange process will be faster and you will be sure that we do not sell your desired items in the meanwhile. And possible price differences will be sorted out too...

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